General Ticket Statistics
Week 32 / 2011

Status Number JIRA
Open 2 0
Closed 2675 343
Total 2677 343

Statistics per staff member

Member Open Tickets Closed Tickets Percentage
Alexander 0 39 1.46 %
Catalina 0 166 6.2 %
Christina 0 105 3.92 %
Christopher 0 370 13.82 %
David 0 84 3.14 %
Donald 0 214 7.99 %
Elvira 0 381 14.23 %
Filip 0 2 0.07 %
Hamlet 0 161 6.01 %
Hannes 0 1 0.04 %
John 0 1 0.04 %
Luca 0 243 9.08 %
Matthias 0 402 15.02 %
Maximilian 0 1 0.04 %
Pradeep 0 7 0.26 %
Quality Assurance 0 6 0.22 %
Ricardo 0 73 2.73 %
Sascha Kruszka 0 5 0.19 %
Sidaty 0 362 13.52 %
teststaff2 1 2 0.11 %

Statistics per department location

Country Open Closed All
Germany 1 2 3
USA 0 0 0
UK 0 0 0
Italy 0 0 0

Tickets per member

Ger USA UK It
3 0 Staff Members in this group! 0 Staff Members in this group! 0 Staff Members in this group!

Tickets per product type

Product Type Tickets
Snom m3 203
Snom m9 404
Snom870 218
Snom MeetingPoint 55
Snom820 102
Snom800 0
Snom300 232
Snom320 367
Snom360 180
Snom370 333
Snom821 153
SnomPA1 40
Snom190 4
Snom105 0
Snom100 0
Snom OCS Edition
Snom870 OCS 6
Snom m9 OCS 2
Snom MeetingPoint OCS 1
Snom820 OCS 11
Snom3x0 OCS 14
VPN Firmware
Snom870 VPN 2
Snom820 VPN 0
Snom3x0 VPN 4
Snom ONE
Snom ONE blue 182
Snom ONE yellow 57
Accessories
Expansion Module 45
Headset 8
Wireless Headset Adapter 10

Tickets per country

Country #